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Contact

How to reach us, and who we are

No telephone line, so email and post are the ways in. Write to whichever address fits; if you pick the wrong one we move it rather than send you away.

Last updated 4 October 2026

Who runs ApplySafer

Nikah AI Ltd

Registered in England and Wales, company number 17199968.
Registered office: Office 1216, 60 Tottenham Court Road, Fitzrovia, London W1T 2EW.
Registered with the Information Commissioner's Office, registration number ZC176381.
Trading as ApplySafer.

Not registered for VAT. Every price on this site is the total you pay; no VAT and no fee is added at checkout.

Person responsible for online safety compliance: Usman Khan, director, reachable by post at the registered office above or by email at legal@applysafer.com.

Which address to use

We have no telephone line, so email and post are the ways to reach us. Write to whichever address below fits - if you pick the wrong one we will move it rather than send you away.

Anything about your account, a payment, or a refundsupport@applysafer.com
Billing, cancellations, a charge you did not expect, a listing that will not publish. We acknowledge within 1 working day and answer within 5.
Your personal dataprivacy@applysafer.com
A copy of what we hold about you, a correction, erasure, or an objection. You can also export your own data yourself from your account settings, which is faster. A data-protection complaint is acknowledged within 30 days.
Something illegal or harmful on the sitesafety@applysafer.com
You do not need an account to report content - use the report link on the item itself. A person reviews every report within two business days.
A legal notice, or a complaint about a reviewlegal@applysafer.com
A complaint that a review is defamatory has its own process with statutory time limits. Use the complaint form linked from the review itself rather than email, so the clock starts correctly.

If you do not hear back

We read everything that arrives. Our replies, though, do not always get through: some providers accept a message from our server and then discard it before it reaches an inbox, and we cannot tell when that has happened. So if you have written to us and heard nothing within 5 working days:

  • check your spam or junk folder - our messages are more likely to land there than to be missing;
  • write again from a different address if you have one, and say in the subject that it is a second attempt; or
  • write to us by post at the registered office above. Post is slower and it works.

If you are waiting on something with a legal deadline - a data request, a refund, a complaint about a review - the deadline runs from when you contacted us, not from when we managed to reply. Our not reaching you does not shorten it.

See also: Complaints, Refunds and cancellation, Privacy notice, Terms.

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